Refund policy

If something isn't right with your order, we'll make it right.

Broken, damaged or wrong items

Please check your order when it arrives. If an egg is cracked, a jar is broken or you received the wrong item, WhatsApp a photo to 0334-6691336 within 24 hours of delivery. We'll replace the item free or refund it, whichever you prefer.

Quality

If you're not happy with the quality of a product, tell us within 24 hours of delivery for fresh eggs and chicken, or within 7 days for ghee, honey, olive oil, olives, olive tea and rice. We'll check it with you and replace or refund it.

Returns

Because these are food products, we can't take back opened items unless there is a problem with them, as above.

Refunds

Approved refunds are sent by bank transfer, JazzCash or Easypaisa within 5 business days. For cash on delivery orders, we'll ask you where to send it.

Contact

Call or WhatsApp 0334-6691336, or email aisha.shahzad@gmail.com. Office: Gulberg Residencia C-21, Islamabad.